Millennium Teleservices is proud to recognize the vendors that have allowed us to assemble and integrate the industry's best contact center infrastructure. Our IT philosophy is: Own the business solution. We understand that we cannot burden our customers with integration tasks. Thus, we needed to find companies who deliver reliable components and services. Our team of information technology professionals have partnered with the these companies to develop software and hardware solutions to give us a competitive edge.

 

 

Oracle Corporation.
(Nasdaq: ORCL), the world's largest enterprise software company


Millennium Teleservices central database systems and call center systems all run on the market leader in database software. We speak "data" and deliver information!

 

Cisco Systems
(NASDAQ: CSCO), The leading global supplier of internetworking solutions

Our internal network that links all our contact centers to our home office is fully redundant due to technology provided by Cisco Systems and our long distance carriers. Using state-of-the-art switches, hubs and monitoring software from Cisco we can ensure that your calls and data are there when you need it most. Every Day!

 

SER Solutions, Inc.
The leading provider of call management solutions


With SER's CPS agents spend more time talking to potential customers rather than dialing and waiting for a connection. High-speed switching also ensures that an agent hears the customer’s first word, facilitating a smooth call introduction and maximizing the customer contact opportunity. CPS offers a sophisticated blend of call management functionality and powerful predictive dialing, in addition to a new WebAgent feature that allows browser-based access to the system.