CDG Managemnent LLC, parent company of MILLENNIUM TELESERVICES® operates 75 call centers in the United States and in Canada. We are proud to provide over 7,000 weekly paychecks to US workers every week.   How do we differentiate ourselves in a competitive market? The answer simply is: OUR RESULTS. For any company considering outsourcing or already involved in outsourcing, they owe it to themselves to test our agents, head-to-head, with alternative vendors.   Here’s why: Contact Center Location and Training! We have developed a successful model for selecting site locations that fills our centers with motivated, skilled workers who treat your customers with the care they deserve. Contact Center Size - We have no one to impress but our CFO!   We build our centers to match what the community labor pool can support. Our internal network can support hundreds of contact centers, so why overbuild any one location and be forced to lower quality standards? Our focus is on quality. Let the competition have the largest centers, size doesn’t matter! One key to our success is that the executive team at Millennium Teleservices represents a true wealth of knowledge and experience in the telemarketing industry.Training and Management Systems - We run our contact centers on the philosophy that our best agents have skills that should be replicated throughout the organization.   Thus, over 95% of all center management has progressed through our internal promotion systems, starting as agents on the phone. This advancement opportunity promotes innovation, competition and quality. All of our managers work on the floor, not in ivory offices. We expect both agent and manager to work hard for our clients. We have an all-star team of technology experts to help our clients integrate their systems into an outsourced contact center model. We make the decision to outsource customer contacts easy by being willing, and able, to own the integration responsibilities.